Company Sales Policies  was created to provide access to our large inventory of genuine, brand name fragrances, skincare, candles, aromatherapy and more at our low prices and great customer service.

All of the products shown throughout are 100% original brand names. We only carry genuine brand name perfumes and colognes. Absolutely NO imitations or knock-offs.

Our goal is to ensure that your shopping experience is completely satisfying and enjoyable. Along with great selection and prices, our number one concern is offering superior customer service and our staff is here to serve you. If you have any questions or concerns, please feel free to contact us. 1-800-440-8545 Star Struck Corp. is a distributor of genuine brand name fragrances and skincare. Please note that we are not the manufacturer of any of the products we carry.

We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices, and discounts set forth herein are subject to change without notice.

Please also note that product pictures may vary.

Please note that items purchased "on sale or special at a reduced price", below our normal selling price are sold as a final sale. No returns or refunds or exchanges of on sale items will be permitted.

Return Policy

In order to return merchandise, you must obtain an RMA number from our customer service department.

You may return any unopened merchandise (except Skincare and Haircare items) in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.

We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging.

Any shipping cost you incur to return the product to us will not be refunded.

Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.

We do not offer refunds or exchanges on Skincare or Haircare items due to health reasons. Please make your selections carefully.

We require the following information to process your return. (If this information is not included, we will be unable to process your return.
RMA number
Full name and address
Phone number
E-mail address
Packing slip
Original Order Confirmation Number
Your reason for returning the merchandise

Please return the merchandise to:
Star Struck
P.O. Box 553
Syosset, NY 11791 USA

All returns must be shipped back to using  USPS Delivery Confirmation.

Any package that has not been received by and tracking information cannot be provided, will be the sole responsibility of the shipper.

**Please allow up to 14 business days to process your return or exchange.

If your package is returned to marked as "refused", "unclaimed", or "undeliverable", and you would like to have it re-shipped, we will unfortunately need to charge a $4.95 re-shipping fee.

Cancel Your Order

Since we use automated order processing and warehouse systems, we are unable to cancel or modify your order once it has been submitted. If you have any other questions, please contact a Customer Service Representative.

Contact us at: Star Struck
1-800-440-8545 - Toll free in the U.S.
631-673-3433 - Outside the U.S.
Monday-Friday: 9:00am-5:00pm Eastern Time.


You must notify us within 15 days from the date of your order if you did not receive it. 

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